Track Your Shipment
Enter your tracking number to see the latest shipment status, position and full scan history.
What each status means
Every shipment moves through a defined sequence. Each stage is timestamped and located, so you always know both where a shipment is and when it got there.
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Shipment Created
The record exists and a tracking number has been issued.
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Picked Up
Collected from the sender and in our custody.
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Processing
Sorted at a facility and assigned to its onward routing.
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In Transit
Moving between facilities, by road, air or sea.
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Customs Clearance
Held for clearance formalities at a border. Timelines are set by the authorities.
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Out for Delivery
On the delivery vehicle for the final leg.
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Delivered
Handed over and, where captured, signed for.
Live animal movements use their own welfare-oriented stages — Transport Scheduled, Documentation Verified, Pickup Completed, In Transit, Facility Check, Arrival Processing, Ready for Delivery and Delivered.